Story time. I originally had a company come to service my HVAC and they wanted to replace everything.. it was only 8 years old! They wanted to take advantage of me and charge $6,000.
Then I called Rhiner pluming. Casey came a day later and serviced it. He shot straight with me and had excellent customer service. He knows what he's doing and he didn't make me feel like a sales quota. If you want an honest company go with Rhiner. A++ Job.
- TJ M.
Worked with Ed... he is great and as a bonus very dog friendly. He called ahead, came early, offered great options to resolve my issue that saved me quite of bit of money. I have used Rhiner's a couple of times over the last few years, the experience has been wonderful. Will use them again when needed, especially if I can get Ed to come out.
- Eric C.
Don and Chris were extremely communicative and transparent in the process of providing a quote and giving me worst case scenarios for replacing my sewer main. Their service was priced reasonably and was minimally invasive of the use of my plumbing fixtures during the process of doing the job. I will be recommending to anyone needing similar work done!
- Miranda E.
Big Ed is more than an efficient & effective plumber
who installed two toilets at our house late this morning (6/23/2021). He is congenial, compassionate and conscientious as well as on time,
very experienced and determined to fix whatever it is that needs fixing in your house. Best of all he leaves your house as a new best friend. I would and will recommend him to family & friends. Hal Chase
- Hal C.
Ed stopped out to repair a leak we had in a main service water pipe. He called ahead of schedule, surveyed the problem when he arrived and walked me through how he was going to tackle it. He was friendly, professional and did a great job. Great service!
- Jeff W.
We called Rhiner's and were fortunate to have Ed came to our house and fix both of our issues sink issues. Ed was very patient as we had to deal with home warranty issues during the repair process.
He followed up the next day to ensure we were not having any other leaks or issues. Would definitely call Rhiner's Again!
- Steph M.
I am a long time customer of Rhiner’s. They installed my ac and furnace, replaced my water heater, and have done multiple plumbing repairs and upgrades over the years. Today, Ed installed my beautiful new single basin stainless steel sink. I appreciated his professionalism, honesty, and focus on customer service. He kept me updated throughout the process, answering all of my questions, and did an excellent job of cleaning up after the installation was finished. I will continue to use Rhiner’s and highly recommend them.
- Bonnie S.
Ed did a fabulous job installing our new kitchen faucet. He was knowledgeable, professional, and courteous. I'd definitely hire Rhiner's for future jobs.
- Steve M.
Very satisfied with Rhiner's Plumbing and the work Ed performed. Ed came in and got the job done (the right way). I highly recommend Rhiner's......and when you call to schedule your job - ask for Ed the plumber!
- Darrell L.
Ed was knowledgeable, friendly and was more than willing to don a mask for my mother's safety. While he wasn't able to do the work at the time, he'll be back Friday, and I'm confident in his abilities. Rhiner/Ed was also the guy that suggested Smith's Sewage, and they were just as good as he promised. Thank you Ed!
*Edit: Ed returned yesterday and the excellent service I expected was delivered! Ed did the work in very short time, explained everything clearly and helpfully, and helped keep costs to a minimum (my mother is disabled and money is tight, so this was especially important.) Again, thank you, Ed and thank you Rhiner's!
- Slaymaker P.
Ed was very friendly and courteous while here fixing our leaking faucets.
He was very prompt and got the job done efficiently. He took time to explain what was wrong. Would definitely use Rhiner's again! Highly recommend!
- Katrina M.
Ed was our service technician today. He did an excellent job and gave me valuable information about Delta faucets. He was professional, friendly and very helpful. He went out of his way to be sure we were happy.
- Jill K.
I contacted Rhiner’s to have a hot water shutoff valve replaced. The woman at the office was polite and professional. The service tech (Ed) called 20 min before arriving at the designated time. He was polite, fast and professional. I’d give Rhiner’s 5 stars for their service and value.
- Chuck F.
Needed a plumber to repair a shower control knob. Rhiner's sent out a plumber the next day and Ed did a great job. Not only did he repair the control knob, but he also clean out the shower head, removed the regulator, and increased temp on tankless to raise water temperature. So, now, our shower is not only working properly, but we have more pressure and heat!
- john o.
Discovered a water heater leak on a Sunday am. Luckily Vadim was on call! Spoke over the phone right away. He & Casey delivered a new heater first thing Monday am. Very professional and I was in the best of hands! Thank you so much!
UPDATED 4/16/21: Another wonderful job & outstanding service this time from Ed @ Rhiners! He kept me posted while the needed part was found & quickly fixed a leaking toilet. Ed was very professional & gave exceptional customer service!
- Mary S.
The best thing a company can do for a consumer??? Save them a LOT OF MONEY!!! That’s exactly what Rhiner’s Plumbing did for my hubby and I ;)
We had a pretty substantial leak in our master bathroom toilet, so we were ready to “bite the bullet”, and replace it - to the tune of over $600! Omg!! As luck would have it though when Ed our trusted plumber arrived, because of his total honesty concerning our plight, we found there was no need for a new toilet - we only need a new bolt kit and water line. Yes Ed could have installed we had ordered, but instead he explained to us what the actual issue was and offered to repair as opposed to replace.
Seriously, who does that anymore? Who is willing to put the consumer first ahead of the almighty dollar? Ed from Rhiner’s Plumbing was and for that reason and many others (he was polite, clean, etc), Rhiner’s Plumbing is always our go-to place for plumbing issues. They should be your’s, too
Give them a call, and you won’t be sorry!!!!!
Linda and Mark Abendroth
- L. A.
My 1953 bathtub developed a leaky faucet, and required a somewhat complicated fix. The plumber, Nate Beenken did a great job. He communicated well with the parts supplier and helped me select good replacement faucets to coordinate with my bathroom decor. He was professional and friendly, and did a good job making sure I understood all of the steps of the repair. I am satisfied with the prompt service and good outcome. Thanks.
- Lisa S.
Nate was serviceman to replace our kitchen faucet and replace a flush gasket in our toilet. He did an excellent job-very efficient, courteous and punctual. He knew his business very well and answered all my questions. I would recommend him to anybody regarding plumbing-heating-cooling.
- robert s.
Nate Beenken was just at my house installing gas connection to new gas stove, fixing my toilet, and repairing my shower. Nate is absolutely awesome. He's efficient and knowledgeable. He's got great customer service skills. He shared pertinent information with me about the repairs he was doing. Very very good and I highly recommend Nate for all your plumbing needs.
- Diane I.